How does the EVcharge wallet work and what are its advantages?
At EVcharge , we are proud to offer innovative solutions that simplify and improve the charging process for our user community. With this latest feature, we take a step forward towards a fast, efficient, and hassle-free charging experience.
The EVcharge wallet: convenience at your fingertips.
This feature, previously available for EVcharge white labels, is now also accessible for direct customers of our network
With the EVcharge wallet, users can:
- Charge and pay with available balance: no need to use a credit card for each recharge. Simply top up the wallet and use it as a payment method.
- Add balance flexibly: users can load their wallet with the desired amount (minimum of €30) and always have available funds.
- Ease of use: this system streamlines payments, removing unnecessary steps and enhancing the experience.
How to top up the balance in the wallet:
- Install the EVcharge APP.
- Go to the ‘Wallet’ section.
- Register a credit card as a payment method.
- Select and add the desired amount of balance.
With the available balance, users can charge and pay directly or use the linked credit card.
Frequently asked questions about the EVcharge Wallet:
- What does it allow you to do? It’s an additional payment method that makes it easier to charge and pay with available balance.
- What are the advantages? It simplifies payment, allows activating free and paid chargers with devices like key fobs or RFID cards, and eliminates double authentication.
- How to check the balance? From the app, in the ‘Wallet’ section.
- Do I need a minimum balance? It depends on the type of charge (by time or energy). The app will notify you if the balance is insufficient.
- When will I receive notifications? When the balance is below €5 or runs out, you will receive a push notification and an email.
Now your EVcharge key fob or card (RFID) will also activate the paid charging points.
Another notable improvement is the ability to use the EVcharge key fob or card (RFID) to charge and pay without the need for double authentication. This new system allows:
- Activate chargers quickly: available across the entire EVcharge Spain network.
- Simplify the process: just bring the key fob or card close to the charger.
- Enjoy greater agility: one simple gesture to start the charging.
How to start using the EVcharge RFID device:
- Install EVcharge app.
- Purchase an RFID device (keychain or card) and activate it.
- Register a credit card as a payment method.
- Add balance to the wallet from the app.
Frequently Asked Questions about RFID devices:
- How to charge at pay chargers? Download the EVcharge app, purchase and activate your EVcharge RFID key fob or card, top up your wallet, and use it at both free and paid charging points.
- Are old devices valid? Yes, all RFID devices sold by EVcharge are compatible.
- How many devices can I associate? You can activate as many as you wish.
- What to do in case of loss? From the app, deactivate the corresponding device in the “Key fobs” section.
Special launch promotion
To celebrate these improvements, we are offering a special pack:
- 100 units of the EVcharge Key Fob or Card pack + €40 of credit for only €45 (shipping costs not included)
Get it in the store within the EVcharge app and take advantage of this opportunity to save €10. Purchase in the EVcharge app or here.
Details and Conditions
This promotion is only valid for users registered in the EVcharge app.
Each user can purchase one pack.
Key benefits for businesses and public administrations
These features also benefit those who manage charging points:
- Increased usage: the new options encourage more frequent use.
- User satisfaction: a simple process strengthens loyalty and improves service feedback.
- Simplified management: by reducing payment steps, incidents and inquiries are minimized.
Committed to improving the electric charging experience.
At EVcharge , we work to ease the transition to electric mobility. These improvements reflect our commitment to efficiency, accessibility, and an optimized charging experience.